Resident Reviews

I am sharing my experience with the leasing office staff at 810. Unfortunately, my interactions with the staff have been less than satisfactory. On multiple occasions, I have felt that the staff members do not engage with residents respectfully. For instance, when I visit the office, they often avoid eye contact, which makes the interaction feel impersonal and dismissive. I was also asked to leave during a recent barbecue event that slightly exceeded the designated time limit (which I am sorry for and won't repeat). I complied immediately, yet I later received a written warning threatening to report me to the university if this behavior were to occur again. This response felt unnecessarily harsh, especially given my prompt compliance. Respectful and courteous communication is essential for maintaining a positive living environment. Thank you for your attention to this matter.

Oct 8, 2024

We're happy with our apartment and the 810 community. Great amenities, friendly neighbors, and responsive management make it a perfect choice!.

Sep 30, 2024

Excellent apartment complex, which is well-maintained and clean. Great amenities, including a pool, BBQ deck, full gym, pool table, and study room, among others. Very impressive service team, maintenance team, and staff members.

Sep 21, 2024

Great place to live, friendly staff, and close to everything you need. Great restaurants, love the new Common Market on Green St. Bus stops available.

Sep 2, 2024

Overall the apartment complex is great. I like the pool area and the proximity to work and stores. The 1st floor smells really bad especially right after it rains.

Sep 1, 2024

April went above and beyond during the leasing and move-in process. She was incredibly helpful and accommodating. She was an absolute pleasure to work with. Also, Jared was extremely helpful and moved several heavy boxes without us even asking for help. They’re a great team!

Aug 15, 2024

810 Ninth is a clean and safe apartment community. April is waiting for us to check in on 8/8/24 that day has storms Debby the leasing office supposed to be closed. She is a nice and thoughtful person.

Aug 12, 2024

Great experience overall!! Everyone has been really helpful in the process and giving all the necessary information. Only downside is parking will now be charged.

Jul 29, 2024

Super clean. Everything is neat and smells well. Management is incredibly friendly and always willing to help with everything. Amenities are top-notch.

Jul 28, 2024

Very nice building. I love the gym and facilities. The apartment is big and with a lot of light. The electronic appliances are also fine. Thanks!

Jul 7, 2024

I would like to make a complaint. I have confirmed with the leasing office the amount that was due as initial deposit and paid it. Then, upon arrival some mysterious fee came up along with another convenience fee of 80 dollars. I feel completely betrayed and afraid of what the leasing office can come up with in my detriment.

Jun 30, 2024

I have not moved in yet. However, April was really helpful throughout the leasing process. We are really excited to start being part of this community

Jun 29, 2024

Wonderful experience. Great amenities, great location, very clean facilities and building, exceptionally good service and leasing office. Very responsive and kind.

Jun 12, 2024

There really isn't a community atmosphere here. It's just not that kind of building. I've lived in other communities that had social events, this just isn't one of them

Jun 9, 2024

Great experience living here. The team is so responsive and kind, they’re very helpful if you have any issues. The amenities are also very nice.

May 17, 2024

April was great to work with when I was applying. The software to apply was a little buggy and she navigated me through the process seamlessly

Apr 30, 2024

The complex is quiet and always clean. It is in a great location and has great amenities. We have had a great experience with all staff members and we have genuinely enjoyed living here.

Apr 23, 2024

The leasing experience at 810 Ninth has been great and everyone is very helpful. I am very much looking forward to moving in later on this year.

Apr 21, 2024

amazing place to stay and rent. Outdoors are safe and you feel safe living there. Line of restuarants and whole foods and harris teeter nearby

Apr 2, 2024

My time living at 810 Ninth Street apartments has been quite enjoyable thus far. I really do like the location of these apartments in relation to Duke.

Apr 2, 2024

Good experience overall. No major issues so far and everyone is nice. The train is loud, especially at night, but the actual apartment complex is not noisy which is nice.

Mar 1, 2024

810 is very clean, calm and well-kept. I love my apartment here. It is just the right size for a one bedroom and has quality finishes and appliances. The maintenance team always comes within a day or two of a request.

Feb 24, 2024

It locates in a very convenient place to go grocery shopping and school. Although the house equipment is sometimes broken (such as shower head and fridge), the maintenance guys come quickly to fix.

Jan 30, 2024

We love living here. The staff is amazing. The amenities are always clean. The location on 9th street makes it close to everything, and the actual apartments are very nice.

Jan 17, 2024

Well taken care of and walking distance to a lot of stores and food. The entire staff is friendly and responsive. Lots of cool amenities like the dog park and the pool!

Jan 11, 2024

Living in 810 has been a great experience largely due to the staff. They are highly responsive and always greet us with a smile. I appreciate all that they do to make this a great place to live.

Dec 3, 2023

Overall, I highly recommend 810 to anyone looking for a great place to live in Durham . Here are some specific examples of why I like living at 810: - The staff is always friendly and helpful. They go out of their way to make sure that residents are happy. - The maintenance staff is also prompt and efficient. I've never had to wait more than a day for a maintenance request to be addressed. - The amenities are top-notch. The pool is always clean and well-maintained, and the fitness center has a wide variety of equipment. - The apartments are spacious and well-lit. I love having a large kitchen and plenty of closet space. - The location is perfect. I'm close to public transportation, grocery stores, and restaurants.

Nov 30, 2023

We love living here and the amenities. Everyone is very kind and helpful it is also a quiet community that is close to many restaurants within walking distance

Oct 15, 2023

This building is a great place to live generally speaking. Although there have been loud noises early in the morning that wake me up a few times a week.

Sep 30, 2023

Amazing apartment! I love the cool amenities, great location and friendly staff. Living on 9th street is so convenient, and I think it's a perfect choice for duke students.

Sep 20, 2023

The leasing office, particularly Keala has made the entire process of moving to a new country and home a seamless process! Shoutout to her and the team. Great community and facilities!

Sep 14, 2023

Great experience living in 810. Quiet and clean building with decent amenities. The pool is quite nice. No complaints from us after one year.

Aug 25, 2023

I have lived here since 3 weeks ago, and so far everything seems perfect; quick maintenance service (surprisingly fast process), nice agents, and peaceful area. The amenities are super - I study at the lobby from time to time.

Aug 17, 2023

It is amazing and convenient. Geographical location is superior, very close to the train station, the room is very clean and comfortable, the sheets and covers are new, the wifi is very good, the movie is not card, the air conditioning heating is also good, not cold at all, the bath facilities are very complete, the shampoo is very fragrant, the front desk receptionist is also very warm, every time you enter the door to say hello, there is free parking, there is a star hotel treatment. Next time will choose Home Inn chain hotel! The quality is worth the price! The front desk service is warm, the rooms are clean and tidy, the network in the room has been upgraded, the network signal is good, the Internet is fast, and parking is convenient. Air conditioning cooling effect is good. It's the best home I've ever lived in.

Aug 14, 2023

I just moved in and I already love the apartment and community! There is awesome responsive and reliable management which makes it so easy to ask for any help I need. I also enjoy the proximity of restaurants and groceries stores. Overall, I’m satisfied with my experience so far and happy to call 810 9th my new home!

Aug 7, 2023

Nice structure and location. The only thing that needs improvement is how the cardboard can be thrown away. We can leave only a small quantity of cardboad material outside our apartment and the rest we must go to the trash in the 1st floor in the garage. The smell is awful and we have to stay there a while. There should be a better away to deal with cardboard.

Jul 31, 2023

Awesome place to live! The complex is very well maintained, clean and quiet. The apartments are spacious and well- equipped. Would definitely recommend

Jul 29, 2023

Easy moving leasing and move in process. Building web portal make is easy to pay for rent and book amenities. Great location, walkable to the grocery store, a few shops and places to eat.

Jul 20, 2023

We just moved in and so far it’s been great! The process was very easy and the unit was in good shape! The community seems welcoming and I can’t wait to settle in further.

Jul 18, 2023

Leasing office has been helpful thus far, havent moved in yet though! The pictures of the apartment, price and location are great. Will update once moved in.

Jul 14, 2023

It would be nice to find some of the services in the portal likewise the wifi password. The apartment is nice, well distributed and in an nice neighbor

Jul 11, 2023

We truly love living here. It is quiet. The staff is so friendly and the maintenance crew is fantastic. They are so quick to respond and very helpful. We also love the dog park and the gym.

Jul 10, 2023

The management team have been extremely willing to help meet my needs. The apartment is as advertised and it’s in a great location. I’m excited to live here for at least the next year. *I will comment that the parking doors are a bit janky

Jun 30, 2023

The apartment community has great amenities and staff. The surrounding community has great restaurants and and is in close proximity to excellent places.

Jun 20, 2023

Renting at 810 Ninth Apartments has been an extremely good decision because it is affordable, close to work and stores, and has good amenities.

Jun 14, 2023

My experience with signing my lease and interacting with management has been great with no complaints. I do wish there were a way to pickup my keys outside of times when the leasing office is open as moving can be unpredictable.

Jun 14, 2023

Great place to live! The amenities are nice and the apartments are spacious. I would recommend this location on 9th Street to anyone looking for a good, walkable place to live in Durham.

May 16, 2023

I’ve lived in many apartments and the staff here is by far the best. Everyone is kind, professional, thoughtful, and efficient. The amenities are always clean. Response times from staff are timely. We have no complaints.

Apr 1, 2023

Excellent amenities, and great surrounding area. The area is surrounded by great restaurants, centrally located and easily accessible to downtown area. Would recommend to colleages and friends.

Jan 3, 2023

The noise from the street and the train can be a little loud but otherwise it has been wonderful living here. Everyone is very kind. The hallways are very quiet and clean. The trash pick up service is also awesome!

Dec 31, 2022

810 is the best building on 9th Street in Durham and I would recommend it for living for students, particularly graduate students. New gate for garage is helpful.

Dec 29, 2022

The amenities and staff are wonderful. However, the trash vallet service is unnecessary and it’s annoying that it is mandatory. Also, there should be an optional cable not a mandatory bundle with the internet. It’s overpriced and I don’t even watch tv. Finally, the fact residents that don’t own car don’t get a parking pass for rentals is very unfair. Otherwise, a great place to live.

Oct 25, 2022

810 appartments is the best place to live in ninth street! Gym, Pool, Bbq area, pool table, free coffee… 810 has everything i need and everyone is sooo nice :)

Sep 30, 2022

I've been here almost three years (whoa) and I still like it a lot. My apartment is pretty and well laid out. Haven't had many pest problems at all. Sound is sometimes an issue, especially truck noise, but quiet hours work pretty well now that a particularly rowdy night owl neighbor moved out! Internet is generally fast and reliable. Utility prices aren't outrageous. Rent is high and still rising, but that's all over Durham right now. Management, maintenance, and the cleaning crews do a nice job keeping the community areas clean, safe, and pleasant to use. I trust when I bring up an issue that it will be addressed promptly and respectfully. I like that I've seen many of the same faces since I moved in. I would definitely recommend this place to anyone who has the means and wants a chill lifestyle in a vibrant and conveniently located neighborhood.

Aug 23, 2022

Haven't moved in yet but my experience with 810 Ninth management has been excellent thus far - they are are helpful, personable, communicative, and responsive to questions.

Aug 2, 2022

The leasing agents have been the most helpful I have ever dealt with for an apartment move, especially for me who is coming form 8 states away!

Jul 10, 2022

Nice building. Spacious and safe. Good amenities. Had issue with washer and maintenance fixed it the next day. Nice restaurants nearby with many options.

Jul 4, 2022

The common areas are spotless. The printer always works. The coffee machine works. The gym and pool are nice and clean! Questions and concerns are answered quickly and efficiently. Maintenance has been impressively quick and effective.

Jun 30, 2022

810 Ninth Street is a great apartment choice in Durham, North Carolina, United States of America. The 810 Ninth Street apartment complex staff are nice.

Jun 23, 2022

We love the place and how it’s so close to our work. Everyone is so friendly and welcoming. The pool is great and the area is so nice! Can’t wait to stay here!

May 13, 2022

Great place to live, especially within the Duke community. Would give 5 stars but would love to see more community events for residents to meet each other. Hopefully this will happen without Covid being as apparent!

Apr 26, 2022

Great amenities and living experience overall. Staff are very quick to respond to any questions or issues when arise. Rent is a bit high, however.

Mar 14, 2022

Really great interactions with the leasing office. Everyone is extremely kind and was really informative answering questions. Only wish leasing rates online matched actual rates that are charged after the amenities packages etc.

Mar 3, 2022

Love it here at 810 9th Street. The staff members are very friendly, and the building feels super secure now that all the doors are locked.

Feb 18, 2022

Everything is good here. The apartment looks nice and modern. All the amenities are good, too, like the gym. The only issue I've encountered so far is that the main elevator occasionally goes down.

Jan 20, 2022

Love the smell in the whole building! Love the coco and pet park! The decoration style is comforting and elegant. Amenities in the room are fantastic

Dec 30, 2021

It has been great to stay at 810 It is very private and quiet The coffee machine is awesome Can swim as well Nearby to Harris Teeter as well

Dec 30, 2021

This has been a great place to live for the past 2+ years! The management and maintenance teams are friendly and responsible, my unit is beautiful and comfortable, the amenities are good (to the extent I've been able to use them in lockdown), and the neighborhood is fantastic.

Dec 13, 2021

All around great experience! 810 9th St is great location and excellent amenities. Would absolutely recommend to friends moving to the area.

Dec 4, 2021

We have had a great experience so far. It would be nice if there was a way for delivery people to get into the building though after the office is closed.

Nov 30, 2021

Clean, calm, safe Leasing office is closed but keep continuing overall service without conflict. Almost regidences are students so atmosphere is also helpful each other

Nov 21, 2021

So far I have loved living here and would highly recommend it for people moving to the area! A great building with responsive staff, and in a convenient location.

Nov 17, 2021

The ceilings and walls are very thin, so it is a bit noisy at times. 810 9th Street Apartment building is clean and the staff members are very nice.

Nov 2, 2021

Very satisfied with the living experience so far., Leasing office is very supportive. Very satisfied with the living experience so far., Leasing office is very supportive.

Oct 26, 2021

Nice and caring apartments. A home away from home. Good ambience, excellent staff and very good location. A wholesome flat anyone would love to occupy and stay for longer duration.

Sep 12, 2021

This apartment is located just in downtown area, with Harris Teeter and Whole Foods Market nearby and tons of restuarants standing besides it. I don't have to rent a car or call an uber to go shopping, I can just tell my friends defiantly that I can go there everyday without a penny. Additionally, the bus stop 11 and 11B is just across the street, as a result of which I can go to school easily and smoothly without paying.

Sep 3, 2021

Greatest renting experience ever! I love to go to get a cup of coffer every morning and see those lovely dogs. I also feel safe while living here.

Aug 30, 2021

Great and friendly leasing staff ! They response the email in minutes. The lounge servers free coffee and tea and you can always print your documents through a convenient way.

Aug 24, 2021

Friendly staff and neighbors. The staff has taken Covid protocols very seriously and are extremely communicative which I appreciate. The building is beautiful with many amenities (especially love the dog park). I have been really pleased since I’ve moved in!

Aug 22, 2021

Friendly staffs and lovely community make me fall in love with my new house in the first sight! I received many kindly help and greetings these days. Really enjoy living here!

Aug 18, 2021

The common areas and amenities are clean. Very nice, responsive, and friendly maintenance and leasing office staff. Overall good amenities and location.

Aug 17, 2021

Excellent place. The management is always available to help you. Common spaces are always super clean and it is a dog friendly community. Also the parking garage has big spaces

Aug 10, 2021

Been here almost two years, and still really enjoying it! My apartment is well laid out and pretty, the amenities are lovely (I especially like getting free coffee and sitting by the pool), the neighborhood rocks even with pandemic precautions, and the staff is helpful and professional. My only complaint is that the sound insulation could be better.

Aug 5, 2021

Living at 810 has been nothing but a positive experience! The staff is very responsive and always willing to help. I love being able to use the gym and pool at my leisure and find that the spaces are always clean.

Aug 4, 2021

I will move in soon in August. I had a good experience talking with Kelika thru email and Kelika was very helpful on the application process. I am very looking forward to living in 810!

Jul 26, 2021

Living at 810 Ninth is enjoyable and rewarding. The staff is responsive and on top of it! They are always doing things to upgrade the building and keep it in top shape, which many apartment buildings in the area do not do. Very dog friendly, as well.

Jul 25, 2021

The complex has a great environment and amenities. Some technical problems with the internet connectivity but besides that everything is perfect.

Jul 24, 2021

Staff members are great. They are very responsive and friendly. The building is very clean and welcoming. The location is also perfect. There are many stores and restaurants near the apartment.

Jul 23, 2021

Office staff have been super nice. Move in process was simple. Coffee machine in lounge area did not work when I tried to use it. Gym runs out of towels often.

Jul 18, 2021

Really enjoying the apartments and community so far. Management has been helpful if anything has come up. The amenities are also great. I recommend living here.

Jul 9, 2021

Leasing office staff have been super help from The first day I called to make enquiries till now. The level of professionalism is commendable and the apartment both private and common areas are well maintained

Jun 30, 2021

Very friendly staff, great amenities and convenient location! Coffee bar, free WiFi and an easily accessible Amazon locker hub are very convenient. The hallways and elevators can be a bit confusing to myself and visitors.

Jun 9, 2021